Job description Service Coordinator
Hours: Fixed term, part-time (20 hours per week)
About the role
As a Service Coordinator, you will be responsible for the effective day to day provision of one part of the organisation’s client services focusing on youth and adults. This may include co-ordination and supervision of support staff who deliver the services. The role focuses on scheduling, communication and implementation but does not initiate, plan or design the service.
Job specific information
With the support of the Senior Service Coordinator, Youth & Adult Team, you’ll:
Be expected to vet, recruit, coach, support and performance appraise a defined number of support workers and caregivers.
Coordinate high quality services that are creative, flexible, and responsive to the needs of disabled people and their families / whānau. Services focus on improving / maintaining inclusion of disabled people within their families / whānau and the wider community.
Develop and maintain community connections and networks; and promote the concept of inclusion and community development.
Provide afterhours support to people we support, staff and caregivers/carers in the Waikato region as part of an on call roster.
Our organisation takes a social, rather than medical approach, supporting disabled people to live their best lives. We are guided by the Enabling Good Lives principles, shifting power and authority back to disabled people and their families, to increase choice and control in their lives.
About you
We are looking for people who:
Relevant Degree or Diploma in Social Services or Human Services or acceptable equivalent qualification and/or work experience.
Experience working in a social services agency, and in particular working with disabled children/youth/ adults, their families/whanau and significant others.
Demonstrates a willingness to be creative and innovative in delivering services
Networking skills and knowledge of government, non-government and private sector services available within the community.
Understanding of person and family centred planning and community development concepts.
Is committed to providing quality customer services.
Knowledge of relevant legislation and government policies.
Driver’s license or have access to transport.
Lived experience of a having a disability would be advantageous.
Strong time management and organisational skills.
Excellent written and verbal communication and reporting skills.
Understanding of Te Tiriti o Waitangi.
Some flexibility with hours of work may be required to accommodate individual needs.
Why us?
At CCS Disability Action, we foster a supportive and inclusive workplace guided by the UN Convention on the Rights of Persons with Disabilities, Te Tiriti o Waitangi, and the New Zealand Disability Strategy. We uphold a strong human rights framework and promote equal opportunities for all.
Our strategic priorities, Te Aronui, shape how we work – valuing relationships, wellbeing, and knowledge while keeping whānau hauā/disabled people at the heart of everything we do. We celebrate diversity and offer flexible work arrangements to support work-life balance. Join our friendly, values-driven team and make a meaningful impact every day.
With a strong employee value proposition, we offer great employee benefits, job-related training, and clear career growth pathways. Whether you’re with us short-term or long-term, we provide the tools and opportunities for success. Our employee benefits programme includes:
Exclusive discounts
Free access to the Employee Assistance Programme (EAP)
A paid annual wellbeing day.
How to apply
Please complete the form below and upload your cover letter – where you can share a bit about yourself and your interests – along with your CV, outlining your work experience and education. Once you've submitted your application, it will be sent directly to us for review.
Applications close at 8am, Tuesday, 29 April 2025.
We work within a human rights framework and are committed to equal opportunity in all our employment policies and procedures. We welcome enquiries from everyone and value diversity in our workforce. We openly encourage disabled people to apply.
If you need accommodations or an alternative application method, please contact CCS Disability Action on 07 853 9761 or email Midland.Recruitment@ccsDisabilityAction.org.nz. We’re committed to making our process accessible to all.