Job description Service Coordinator

Hours: Permanent, full-time (35 hours per week)

Job specific information

The role as a Service Coordinator is responsible to work in partnership with the individuals and their families to develop, deliver and/or coordinate a range of person-centred services that aim to empower and enable the individual to achieve their personal lifestyle goals.

This role also provides advocacy services for people and their whanau within a network of agencies and state providers, such as Ministry of Education, Local Schools, Health NZ, Whaikaha, WINZ, Kainga Ora and Oranga Tamariki to name a few.

With the support of Nelson Marlborough Team, you’ll:

• Coordinate and deliver high quality services that are creative, flexible, and responsive to the needs of disabled people and their families/whānau. Services focus on improving/maintaining inclusion of disabled people within their families/whānau and the wider community.

• Maintain a high standard of professional and organisational behaviour and practice.

• Recognise safety issues for children, young people and vulnerable adults, respond to these and refer to appropriate supports/organisations (internal and external).

• Develop and maintain community connections and networks; and promote the concept of inclusion and community development.

• Develop and maintain positive working relationships with disability consumer groups and governance.

Our organisation takes a social, rather than medical approach, supporting disabled people to live their best lives. We are guided by the Enabling Good Lives principles, shifting power and authority back to disabled people and their families, to increase choice and control in their lives.

About you

We are looking for people who:

• Have relevant or equivalent qualification in human or social service and/or work experience.

• Have an understanding of working with Families, Youth and Adult and the ways to support people to continue to grow and develop and to work across a variety of contracts.

• Have strong commitment to providing quality support with positive action and outcomes to disabled people and their families.

• Are a person that looks for opportunities to develop and maintain community connections and networks with a focus on supporting the community towards greater inclusion for all people.

• Have understanding of Te Tiriti o Waitangi.

•  Have an understanding and knolwedge and/or experience working with disabled people would be a distinct advantage.

• Have a full/restricted drivers licence or access to transport.

• Have an ability to form positive relationships and networks.

• Have great oral and written communication skills.

• Have strong time management, organisational and reporting skills.

Why us?

At CCS Disability Action, we foster a supportive and inclusive workplace guided by the UN Convention on the Rights of Persons with Disabilities, Te Tiriti o Waitangi, and the New Zealand Disability Strategy. We uphold a strong human rights framework and promote equal opportunities for all.

Our strategic priorities, Te Aronui, shape how we work – valuing relationships, wellbeing, and knowledge while keeping whānau hauā/disabled people at the heart of everything we do. We celebrate diversity and offer flexible work arrangements to support work-life balance. Join our friendly, values-driven team and make a meaningful impact every day.

With a strong employee value proposition, we offer great employee benefits, job-related training, and clear career growth pathways. Whether you’re with us short-term or long-term, we provide the tools and opportunities for success. Our employee benefits programme includes:

• Exclusive discounts

• Free access to the Employee Assistance Programme (EAP)

• A paid annual wellbeing day.

How to apply

Please complete the form below and upload your cover letter – where you can share a bit about yourself and your interests – along with your CV, outlining your work experience and education. Once you've submitted your application, it will be sent directly to us for review.

Applications close on Friday 23 May 2025.

We work within a human rights framework and are committed to equal opportunity in all our employment policies and procedures. We welcome enquiries from everyone and value diversity in our workforce. We openly encourage disabled people to apply.

If you need accommodations or an alternative application method, please email: Southern.Recruitment@ccsDisabilityAction.org.nz
We’re committed to making our process accessible to all.