Job description Branch Administrator/Receptionist
Hours: Part-time, 25 hours per week (Monday – Friday, 5 hours per day)
Are you a friendly, welcoming, and engaging person who is tech savvy, with demonstrated experience working in customer facing service and administration roles who works well within a small team?
CCS Disability Action Nelson are looking for someone who:
Is a team player – but can also work independently.
Has friendly and warm personality.
Can engage with people from diverse backgrounds in a friendly manner in person and /or over the phone.
Is IT savvy, knows their way around computer software and is willing to learn and pick up new systems quickly.
Have excellent attention to detail and thrives when no two days are the same.
Has demonstrated customer service experience.
Experience in the disability sector is preferred but not essential.
If this sound like you, we would love to hear from you!
Job specific information
This role maintains a high standard of reception service and administrative support that ensures the smooth day-to-day running of the Nelson office and supports the Blenheim office as required. This includes supporting our Service staff to coordinate and provide responsive supports for disabled people we support.
About the role:
Provide a friendly, courteous, welcoming and helpful reception service to anyone who comes to the office.
Provide information, advice and/or complete Total Mobility Assessments/Mobility Parking Permits Applications in a courteous manner.
Input data, maintain and produce information as required from our databases.
Provide clerical and administrative support to the Service Manager and Service Co-ordinators at a consistent high level that maintains the smooth running of the office.
Maintain a high standard of professional and organisational behaviour and practice.
Attend, participate in and seek training /professional development opportunities (including internal and external supervision).
Support and maintain effective teamwork.
Work in ways which are consistent with Treaty of Waitangi.
Undertake other such duties/tasks as allocated by the Service Manager.
About you:
Friendly, flexible, adaptable and pleasant manner.
Team player who establishes good rapport with colleagues and external stakeholders.
Office related experience or training.
Understanding of the disability sector and ability to relate to disabled people in a positive, affirming manner.
Experience in the day to day running of a busy office.
Customer service focus.
Excellent time management and organisational skills.
Intermediate level of knowledge of databases and office IT systems including PowerPoint, Publisher, Excel and Outlook.
Systems and process focused.
Accurate and quick typing and data entry skills.
Able to manage multiple tasks and work within short deadlines/timeframes.
Willing to learn new skills and take on challenges
Why us?
At CCS Disability Action, we foster a supportive and inclusive workplace guided by the UN Convention on the Rights of Persons with Disabilities, Te Tiriti o Waitangi, and the New Zealand Disability Strategy. We uphold a strong human rights framework and promote equal opportunities for all.
Our strategic priorities, Te Aronui, shape how we work – valuing relationships, wellbeing, and knowledge while keeping whānau hauā/disabled people at the heart of everything we do. We celebrate diversity and offer flexible work arrangements to support work-life balance. Join our friendly, values-driven team and make a meaningful impact every day.
With a strong employee value proposition, we offer great employee benefits, job-related training, and clear career growth pathways. Whether you’re with us short-term or long-term, we provide the tools and opportunities for success. Our employee benefits programme includes:
Exclusive discounts
Free access to the Employee Assistance Programme (EAP)
A paid annual wellbeing day.
How to apply
Please complete the form below and upload your cover letter – where you can share a bit about yourself and your interests – along with your CV, outlining your work experience and education. Once you've submitted your application, it will be sent directly to us for review.
Applications close on Friday 25 April 2025.
We work within a human rights framework and are committed to equal opportunity in all our employment policies and procedures. We welcome enquiries from everyone and value diversity in our workforce. We openly encourage disabled people to apply.
If you need accommodations or an alternative application method, please contact Serene Tzeng on 027 207 6799 or email: Southern.Recruitment@ccsDisabilityAction.org.nz
We’re committed to making our process accessible to all.