Job description Branch Administrator
Hours: Permanent part-time (Monday to Friday, 8.30am to 2pm)
Job specific information
We are a busy team who support disabled people both in our office and out in the community. Our office is also the only place north of Auckland that can process disability parking permits (other than online).
This role is a customer-facing one, responding to enquiries from the public and professionals, by phone, email or face-to-face.
As an Administrator, you will:
Work in our reception area, providing support to visitors and processing mobility parking permits.
Help provide a friendly, welcoming and inclusive space for visitors and staff.
Provide colleagues with administrative support, as required.
Ensure our fleet of pool cars is maintained, including registration and WOF.
Complete weekly administrative tasks, including health and safety, banking, and managing phone calls and emails.
With the support of our Service Manager and the whole team, you’ll:
Deliver high-quality, person-centred assistance that promotes independence, well-being, and connection to the community.
Our organisation takes a social, rather than medical approach, supporting disabled people to live their best lives. We are guided by the Enabling Good Lives principles, shifting power and authority back to disabled people and their families, to increase choice and control in their lives.
Why us?
At CCS Disability Action, we foster a supportive and inclusive workplace guided by the UN Convention on the Rights of Persons with Disabilities, Te Tiriti o Waitangi, and the New Zealand Disability Strategy. We uphold a strong human rights framework and promote equal opportunities for all.
Our strategic priorities, Te Aronui, shape how we work – valuing relationships, wellbeing, and knowledge while keeping whānau hauā/disabled people at the heart of everything we do. We celebrate diversity and offer flexible work arrangements to support work-life balance. Join our friendly, values-driven team and make a meaningful impact every day.
With a strong employee value proposition, we offer great employee benefits, job-related training, and clear career growth pathways. Whether you’re with us short-term or long-term, we provide the tools and opportunities for success. Our employee benefits programme includes:
Exclusive discounts
Free access to the Employee Assistance Programme (EAP)
A paid annual wellbeing day.
About you
We are looking for people who:
Value an individualised approach to customer service that is responsive, welcoming and inclusive.
Have a strengths-based approach to supporting disabled people and their whānau.
Can work well independently and also as part of a team.
Can prioritise tasks well, manage a varied workload independently and meet daily deadlines.
Lived experience of disability is an advantage.
Relevant training/qualifications would be an advantage, but not essential. We will provide a robust orientation and training programme.
How to apply
Please complete the form below and upload your cover letter – where you can share a bit about yourself and your interests – along with your CV, outlining your work experience and education. Once you've submitted your application, it will be sent directly to us for review.
Applications close on Friday 19 December 2025.
We work within a human rights framework and are committed to equal opportunity in all our employment policies and procedures. We welcome enquiries from everyone and value diversity in our workforce. We openly encourage disabled people to apply.
If you need accommodations or an alternative application method, please contact: Jacqui.Carlson@ccsDisabilityAction.org.nz
We’re committed to making our process accessible to all.