Important phone numbers

Police, Fire, Ambulance: 111
Non-emergency police: 105

To contact your local branch, please visit our branch information page.

CCS Disability Action emergency duty phone guidelines

Our after hours emergency number is: 027 262 9615

The after hours service is for emergencies only.

Please only use this phone number after 5 pm Monday – Friday, or if it is a weekend or public holiday, and you need to get hold of someone from CCS Disability Action urgently.

An emergency might be if:

• The tamaiti/rangatahi or yourself is seriously unwell.

• The tamaiti/rangatahi had an accident and requires medical attention, especially if the tamaiti/rangatahi needs to go to the hospital.

• You require medical treatment that affects or impacts on the care of the tamaiti/rangatahi.

• You are unable to continue residing in your home due to an unwanted or unexpected event (i.e., damage to your home, natural disaster, fire).

• The child in your care is missing (unaccounted for, lost or absconds)

• If you have immediate concerns for the tamaiti/rangatahi’s safety for any reason

• Any situation where you are required to phone emergency services e.g. Police, Ambulance. Note: call the duty phone after you have called emergency services.

• The child in your care passes away.

Please do not phone your Coordinator after hours. Please use the after hours phone number.