Total Mobility is a discount transport service provided around the country for people with mobility impairments who are assessed as being unable to easily use public transport.
The scheme provides a discount (usually 50%) off the normal taxi fare and you pay the remainder of the fare to the taxi driver when you exit the taxi. In some parts of New Zealand the amount you can use or claim is capped and in others it is not.
CCS Disability Action administers the scheme alongside a number of other agencies and local support groups. Please note, that we do not run the scheme.
How the scheme is administered depends on where you live in New Zealand. In some areas, eligible users are provided with vouchers and other areas use a photo ID card.
To apply for Total Mobility you need to have an assessment by a registered assessor. In some areas we assess and issue the ID cards/vouchers, in others we assess only and your local Council issues the total mobility taxi vouchers or cards. In other areas the scheme is completely run by local councils. For more information about whether we can assist you in your community contact your local branch.
It's important to note, that not all taxis are registered with Total Mobility, so if you're unsure, it is a good idea to check at the time you organise any bookings.
You may even find, depending on where you live, the Total Mobility scheme also applies to some public transport services, so please ask where you can use it at your assessment.